Applying our brand promise of “Ask, Listen, Act” we asked our grantees for feedback about working with Marguerite Casey Foundation and our grantmaking processes, so we can listen to the feedback and act on the findings. We asked The Center for Effective Philanthropy (CEP) to conduct a confidential survey of our grantees to assess our impact and interactions. This report allows us to be a more effective ally to grantees. Through the survey, we learned we’re continuing to have a significant and positive impact on organizations, likely because of our grantmaking model of providing sizable, multiyear unrestricted support. Additionally, we’re providing consistent communications to grantees and have increased our understanding of the social, cultural, socioeconomic context of the families served by grantees. Based on feedback, we’ve identified two areas to improve: communicating our strategy and assistance beyond grant dollars.